Refund policy

Returns & Refund Policy

Thank you for shopping with us at Scarz Vintage. We value your business and strive to ensure your satisfaction with every purchase.

Due to the unique nature of our products—all one-of-a-kind, pre-loved luxury vintage clothing, footwear, and accessories—we are unable to accept returns or issue refunds.

Why We Have This Policy

Each item in our collection is carefully curated, and many are rare, one-of-a-kind pieces from iconic designers. As a result, once an item is sold, it cannot be restocked or resold in the same condition. This policy ensures fairness and transparency for all our customers.

Condition and Authenticity

We take great care to provide accurate descriptions and high-quality images for every product listed, highlighting any imperfections or signs of wear. If you have any questions or need further details about a specific item, feel free to contact us before making your purchase—we’re happy to help.

Exceptions

We will only offer refunds or exchanges in the rare instance of an error on our part, such as receiving the wrong item or a significant discrepancy from the product description. Please contact us at contact@scarzvintage.com within 7 days of receiving your order to resolve any such issues.

Contact Us

If you have any questions or concerns, don’t hesitate to reach out to us at contact@scarzvintage.com. We’re here to assist you and ensure your shopping experience is as smooth as possible.

Thank you for understanding and for supporting sustainable, luxury vintage fashion.