Products
What kind of items do you sell?
We specialise in designer vintage clothing, footwear, and accessories from the ‘80s, ‘90s, and 2000s. Our collection features a variety of rare and exciting pieces from a range of designers, including iconic brands such as Roberto Cavalli, Jean Paul Gaultier, Blumarine, Christian Dior, and more.
Are your items authentic?
We take great care in inspecting each item and have significant experience with luxury fashion products. While we conduct thorough checks to the best of our knowledge, please note that we are not certified experts. We provide detailed images of tags and labels to assist in your evaluation.
I have a question about an item, how should I contact you?
At Scarz Vintage, we pride ourselves on providing a personal shopping experience for our clients and we love to communicate with you.
Please drop us a DM on Instagram (@scarzvintage) or contact us through the contact page on our website. We aim to respond as soon as possible and where we can, the same day.
I would like a vintage item that isn’t on your website, can you source items?
Yes, we offer a sourcing service! Simply reach out to us with the details of the item you're looking for, and we’ll do our best to help you find your dream vintage piece. Please only contact us for this service if you're ready to make the purchase, as sourcing vintage items requires a significant amount of time and effort.
Due to the exclusive nature of vintage fashion, it’s important to note that finding specific items on the vintage resale market may not always be possible.
What condition are the items in?
Due to the nature of vintage and pre-loved items, the condition can vary. To get the best idea of an item’s condition, we recommend reading the detailed description and reviewing the images provided. We are transparent about the condition of each item, clearly highlighting any wear, flaws, or other important details.
Shipping
Where do you ship to?
We offer worldwide shipping, so no matter where you are, we’ll make sure your vintage treasures reach you!
How long does shipping take?
UK Shipping
We use Royal Mail's Special Delivery service for next-day delivery within the UK. Orders shipped to the UK typically arrive within 1 working day and are fully tracked and insured. You’ll receive full tracking information via email.
Our office hours are Monday to Friday, from 8am to 5.00pm. Any orders placed during this time will be dispatched the same day. Orders placed before 5pm on Fridays will be sent with Royal Mail’s guaranteed Saturday delivery, arriving before 1:00pm.
International Shipping
For international orders, we also use Royal Mail services, ensuring that parcels are tracked and insured. Standard international shipping is processed Royal Mail and then handed over to the local delivery partner once the parcel arrives in the destination country. International shipments typically take 7-14 working days to reach their destination.
Do I have to pay import tax / customs fees ?
Items are shipped from the United Kingdom and may be subject to import taxes and customs duties upon arrival. Please check the rates for your country, as these fees are your responsibility. Payment for any applicable duties or taxes is collected by the shipping carrier at the time of delivery, and we have no control or involvement in this process.
Scarz Vintage is not responsible for any delays caused by customs clearance or issues at the destination.
Do you accept returns?
Due to the nature of vintage and pre-loved items, we do not accept returns or exchanges. If there is an issue with your purchase, please contact us as soon as you receive your order, and we will do our best to resolve it. Any concerns raised more than 2 working days after delivery may not be covered under our quality guarantee.